“Unable to obtain hardware information for the selected machine”

Came across above error with vconverter 4.0.1 build 161434 and the older versions with server 2008 r2 64bit cold v2v convert.

Vconvert doesn’t properly support server 2008 64bit R2. Way around it is to change the Guest Operating System from virtual machine settings to Vista 64bit and vconvert will detect the vm and convert fine. After the conversion, change the OS back to server 2008 64bit R2.

vConvert won’t let you reduce the size of vm on virtual machine hardware 7. Only option is to use Thin Provision.